SHIPPING POLICY
Standard Domestic Shipping is free for all orders over AUD$100 within Australia. Standard Domestic Shipping takes between 5-7 business days on average, but times can vary in the event of disruptions such as Covid, flooding etc.
Express Domestic Shipping is available for $12. Express Domestic Shipping takes between 1-3 business days on average, but times can vary in the event of disruptions such as Covid, flooding etc.
Standard International Shipping is free for orders over AUD $250, and costs $18 for orders under $250. Standard International Shipping takes between 12-14 business days on average, but times can vary in the event of disruptions such as Covid, flooding etc.
Express International Shipping is available for $35. Express International Shipping takes between 4-7 business days on average, but times can vary in the event of disruptions such as Covid, flooding etc.
RETURN POLICY
Returns are accepted if the product arrives damaged or faulty, and a claim is made within 14 days of receiving the item, and the item is returned in its original packaging with all components. Please email lab@lokipatera.com to find out more or organise a return.
